At XIRELAVON, we strive to ensure customer satisfaction with every purchase. If you're not completely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. Items must be unused and in the same condition that you received them. The item must be in the original packaging and you must have the receipt or proof of purchase.
Once we receive your item, we'll inspect it and notify you on the status of your refund after inspection. If your return is approved, we'll initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please contact us at: